Terms and Conditions

We accept the following methods of payment:

-CREDIT CARDS: only through our Bank’s e-commerce secure system

-MONEY TRANSFER: to our company’s Bank Account

We never ask our guests or potential guests for their credit card details or store such detailsAll outstanding charges must be paid for in full on check-out from the Hotel. 
We have the right and it is to our discretion to require full payment in advance or a deposit at the time of booking. No Booking shall be treated as confirmed until proof of payment has been provided. All prices displayed on our Website or otherwise communicated or published by the hotel are meant and will be charged in EUROS.  They include VAT and all national and local taxes. Overnight stay tax :As per Law 1015/2018 all travelers that overnight in Greece as from 01.01.2018 shall pay a government tax (€0,50 per room, per night) upon check in or check out directly at the hotel which is not included in the total price of the room. Prices are per room, per night. They include all services, amenities and goods mentioned in our website as being part of our hospitality to our guests. A minimum length of stay, deposit, pre-payment (refundable or not), cancellation charges and other conditions may apply, as specified. 

Cancellation and non-arrival charges apply after the specified relevant time. Cancellation or non-arrival may result in the forfeiture of part or all the amount paid as a deposit.  Additional amounts may be sought and collected by all legal means at our disposal. Rates agreed as non-refundable and non-changeable are subject to full prepayment for the entire stay at the time of booking. Cancellation or non-arrival will result in the forfeiture of the prepayment.

Cancelation Policy
Standard

-The guest can cancel free of charge until 30 days before arrival. The guest will be charged 50% of the total price if they cancel in the 30 days before arrival. If the guest doesn’t show up they will be charged the total price of the reservation.

Partially refundable

-The guest can cancel free of charge until 21 days before arrival. The guest will be charged 30% of the total price if they cancel in the 21 days before arrival and If the guest doesn’t show up they will be charged the total price of the reservation.

Please note: dates according to ATHENS TIME ZONE.

Minimum Stay: Required minimum stay is 3 – 6 overnights on Low and High Season respectively.

Very occasionally we may need to cancel a Booking.  Such a decision will be due to unexpected, extraordinary reasons. In such circumstances you will be given a full refund, but we shall have no further liability to you arising out of such cancellation.  We will, however, make any possible effort to re-locate any confirmed Booking cancelled by us to an alternative location similar in standard to the Hotel. Your booking is for a specific suite. In the event that, for operational or safety reasons, we need to allocate an alternative suite to you, we will make sure that our apologies for your inconvenience are suitably expressed. It is self-understood that we will refund you any difference in rates (if a lower rate should be applied) and not charge any additional rates, if you are asked to move to a more expensive suite.

We reserve the right, which by making a Booking you acknowledge, to charge and seek compensation for any damage incurred to your room or the Hotel during your stay by any member of your party (including extraordinary or specialist cleaning, deodorization and laundry services) or for any items that are found by our staff to be missing during or after your departure.

Guests are requested to conduct themselves appropriately at all times and to comply with our procedures and requests relevant to all above values. Guests are also requested not to disrupt the comfort and enjoyment of other guests, the smooth running of the Hotel , or cause offence to other guests or our members of staff. We reserve the right to refuse accommodation or services and ask from anyone to leave the Hotel if, in our reasonable opinion, we consider this provision to have been breached.  

-Parties/ events are not allowed

-Quiet hours are between 24:00 PM and 08:00 AM.

 
Our Hotel is TOTALLY NON-SMOKING. There are no suites or public areas where smoking of any kind is allowed. Guests using tobacco products or any substitudes thereof in any area of the Hotel  are in breach of the present set of terms and conditions. They may be asked to leave the premises and are liable for the compensation of any damage or loss of income incurred to the Hotel.

Where this is the case, we maintain the right to follow all legal procedures to protect out fame, name and property. At the same time we will certainly have no obligation to refund any lost accommodation, other services or any other loss or expense incurred.

Entrance to the suites and other areas of the hotel is only permitted to registered guests with a confirmed reservation for a stay at Nissea Boutique Hotel. This limitation is part of our effort to safeguard the privacy, peace and tranquility our guests are here to enjoy. It is therefore implied without exceptions at all times. Individuals (s.a. technicians, guides, car companies’ agents etc.) whose presence in their professional capacity is necessary for the operation of the hotel or the needs of our guests remain in the appropriate area for the required time.

Nissea Boutique Hotel will not be responsible for the loss or damage of valuables or money left in the Hotel.
Nissea Boutique Hotel will not be liable for any indirect or consequential loss of any kind (whether caused by the negligence of the Hotel, its employees or otherwise).
Nissea Boutique Hotel total liability shall not exceed the value of the charges agreed for booking of your and your party’s stay. No part of the present or any other document referred to in it shall be read or interpreted as excluding any liability for death or personal injury caused by Nissea Boutique Hotel negligence or liability for fraud or fraudulent misrepresentation.

Nissea Boutique Hotel accepts no liability and will not pay any compensation where the performance of its obligations is prevented or affected directly or indirectly by force majeure or any circumstances beyond its reasonable control. Such circumstances include, but are not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, strikes, fire or failure of electric power, water, communications or other utility services, machinery, computers, vehicles or any collapse of building structures.

No pets are allowed at Nissea Boutique Hotel